Two of my biggest passions are cooking and baking. I spend a fair amount of time reading cookbooks, culinary magazines and pouring over food-related Pinterest boards to create a memorable meal. My professional passion is helping our clients to convene »
Vice President, Client Services
Anne has more than 19 years of experience developing executive client programs and event based-communities, ranging from intimate customer advisory boards to large customer conferences. She has brought her proven skills in client-driven agenda design and content development, speaker research and engagement, and event production to her work with brands such as IBM, Avaya, MITRE, and GlaxoSmithKline.
For fun:
In her free time, Anne enjoys running, cooking, baking, reading, ten pin bowling and spending time with her family.
Education:
Anne holds a BS in elementary education from Russell Sage College.
For fun:
In her free time, Anne enjoys running, cooking, baking, reading, ten pin bowling and spending time with her family.
Education:
Anne holds a BS in elementary education from Russell Sage College.
One Size Does Not Fit All – Customer Advisory Board Best Practices
Earlier this week I attended the Customer Advisory Board.org annual meeting in San Francisco, where our longstanding work on one Customer Advisory Board (CAB) was highlighted on the agenda and presented by our client. The meeting brought together approximately 50 »
The Changing Role of the Customer: The Changing Role of the CIO
The changing demands of today’s customer are having a big impact across enterprises and the CIO is at the center of this storm. We found strong evidence of this in recent discussions with over 20 North American Chief Information Officers »
Client Advisory Councils: Great Process Will Set You Free…Really.
Many find process to be stifling, that it can be an inhibitor to creativity, that it is time consuming. Through our work on Customer Advisory Councils we have found the contrary to be true: process enables, rather than inhibits, a »
One Size Does Not Fit All When it Comes to Content
In her recent blog post, Less is Definitely More: The Customer Advisory Board Content Trap, Roanne Neuwirth discussed the importance of creating a content quality / quantity balance when developing Customer Advisory Board agendas. Her thinking spurred me on to »