2021 Word of the Year

Posted on 12.14.2021 by in Customer Advisory Boards

As we near the end of 2021 , I want to share my word of the year. At the end of 2020, I wrote about adaptability, and while there are many words I could use to describe my 2021 (because it has been quite the year!) the one that sticks out for me is virtual.

Pick One Area to Focus on for the Rest of 2021

Posted on 11.18.2021 by in Customer Advisory Boards

Let’s pause for a moment. It’s mid-November, some of the major holidays are coming at us full force and you think your work is (sort of) winding down…. well, not quite! If you are like us at Farland Group, we’re already in the midst of planning for customer advisory board meetings taking place in 2022. And with only 6 weeks left in this year, if you had to pick one area to focus on, what would that be?

Keep the Recruiting Rolling

Posted on 10.5.2021 by in Customer Advisory Boards

Keeping up the momentum as you build a strong membership pipeline, and for overall recruiting, is vital to the success of any Client Advisory Council. Recruiting is ongoing work that often comes with several challenges and always takes longer than »