Advice & Insight
Reflections on customer advisory boards, customer relationships, and what it takes to strengthen them both.
Looking for a complete primer on advisory boards? Read The Expert Guide to Powerful Customer Advisory Boards.
Is the Voice of Your Customer Being Drowned Out by Big Data? [Article]
[AS SEEN IN CUSTOMER THINK] Will big data metrics be able to tell you what customers really want from your business?
Learn the strongest boards’ five characteristics—and the methods behind them.
Set up a new board for success
Diagnose and improve an under-performing board
Make a successful board even better