Recent Advice & Insight

Putting the Peer in Client Engagement

Creating a Great Customer Meeting: Build Peak Moments

Executive Engagement Programs: Take the Time To Listen

Selling to the C-suite – Stop Pitching

Executive Engagement: Start with Defining Success

Will Virtual Customer Advisory Boards Become the Norm?

The Value of Convening C-Suite Peers: Reaping What You Sow

Do you Know What Your Customers Value?

Tackling the Transformation Challenge

The Pros and Cons of Net Promoter Score – NPS