Giving Thanks

At this time every year, those of us in the United States tend to reflect back on the year and the things that we are thankful for. This year – as I have been since I joined Farland Group – I am thankful and proud to call myself part of this amazing company. I am thankful for an organization that has the same strong values and belief in employees as it did when it was founded. Farland Group (and Jane Hiscock, specifically) has always encouraged each of us to bring our best self to our work every day, and empowers employees to reach and take risks. The rewards are beyond the more obvious things like salaries and vacation time, and take the shape of being the place you want to go to work, rather than you have to go to work.

I am also thankful for our clients that make coming to work every day easy; no two days are ever the same and there is always something always new and interesting happening. I am thankful to learn from them and for their openness to learn. I’m grateful that our clients continue to push themselves and us to help them implement innovative ways of co-creating to make their clients successful.

As you reflect upon the ways that you are thankful during this end of year season, think also about what you have learned from your colleagues and customers and how you can put forward more opportunities for collaboration and learning in the coming year.

Happy Thanksgiving to you and yours!

Customer Advisory Boards

Customer Advisory Boards are powerful engines of engagement, insight, and business transformation. Make the most of yours.

Meeting Facilitation: Virtual and In-Person Boards » Taking Your Customer Advisory Board Meetings Virtual »

Learn More »

Engagement Strategy

Like any good relationship, customer engagement is a long-term, reciprocal effort. When done well, meaningful engagement leads to better business results, faster.

Engage Your Customers to Help You Stop Pitching » Getting to a Customer Engagement Mindset »

Learn More »

Understanding the C-Suite

Building C-level programs that are meaningful and bring value to you as well as to your c-suite customers is challenging. Veiled sales pitches won’t win the day with this audience. Deliver what executives want: ideas, inspiration, innovation, influence.

Building a C-Suite Client Experience Strategy » Do you Know What Your Customers Value? »

Learn More »